SMS Terms

Effective date: August 8, 2026

Turnpoint, operated by Turnpoint Collective, LLC, sends operational text messages to cleaning crew members, property managers, and homeowners who opt in. This page describes that program.

What messages we send

Operational messages only. These include job assignments, schedule changes and reminders, requests for completion photos, supply and damage follow-ups, and account or billing notifications. We do not send marketing or promotional text messages.

How you opt in

• By entering your mobile number and checking the consent box in the Turnpoint app, on your profile or during onboarding.
• By giving verbal or written consent during onboarding with a property manager, which is then recorded in your Turnpoint profile.

Consent is never pre-checked and is never a condition of using Turnpoint or of contracting work with us.

Message frequency

Message frequency varies. It depends on how many jobs you are assigned and how often your schedule changes. Crew members typically receive a few messages per working day.

Cost

Message and data rates may apply, depending on your mobile plan. Turnpoint does not charge you for text messages.

How to opt out

Privacy

We do not sell, rent, or share mobile phone numbers or SMS consent with third parties for marketing or promotional purposes. Your number is shared only with the messaging provider that delivers messages on our behalf. See our Privacy Policy.

Carriers and delivery

Carriers are not liable for delayed or undelivered messages. Delivery depends on your carrier and device, and we cannot guarantee that every message arrives.

Supported carriers

Major US carriers, including AT&T, Verizon, T-Mobile, US Cellular, and their affiliates and resellers.

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